Opportunity:
We all know of the growth of the IT industry and the increasing role of technology in reshaping our everyday lives. But do we know what lies beyond the high-end computers and hardware that enable developers to innovate? It is only with the support of a strong IT infrastructure supply and service that any IT company can thrive. Vishal Peripherals is one such company that has been a trusted infrastructure partner for leading iT companies since 1998. Their two decades of industry experience have seen tremendous growth. Vishal Peripherals constantly evolves its inventory which now has top-notch gaming sets.Â
Problem:
Having customers stick with a company has benefits like saving on marketing costs, increasing purchase making decisions, reducing customer churn and increasing the baseline profit! Loyalty programs are one way to capitalise on these! With the increasing decision-making power of the customers, loyalty programs need to be unique and valuable enough to retain customers.
Having customers stick with a company has benefits like saving on marketing costs, increasing purchase making decisions, reducing customer churn and increasing the baseline profit! Loyalty programs are one way to capitalise on these! With the increasing decision-making power of the customers, loyalty programs need to be unique and valuable enough to retain customers.
Deliverable:
In this menternship, you will design a customer loyalty program for an IT retail company to ensure high retention of their B2B clients.